MANAGING ERRORS

Brenda Kennelly

Have you ever wondered why so many errors happen in the workplace? You have told your staff time and time again how to do something but errors continue to happen. Does this sound familiar? Unfortunately, if errors are not actively managed, the cost to the organisation can high, both financially and in time and effort. Read on...

MAKING CHANGE HAPPEN IN YOUR CAREER AND/ OR LIFE
Eimear Barry & Brenda Kennelly

Have you ever wanted to change something in your career or life but haven’t done so yet? Perhaps you have a vague notion of what you want or where you want to be but are not sure how to get there. In order for us to make change, we need to be clear about what we want to achieve. Read on...

TIPS FOR CONTROLLING QUESTION AND ANSWER SESSIONS
An Extract from “Talking The Talk – A Guide to workplace communications by Eimear Barry and Fionnghuala Kelly published by Blackhall Publishing.

Remember, when introducing the question and answer session it is important to advise your audience as to the duration allowed for it.  Always pause to give your audience time to move from passive to active involvement. Read on...